JD Power’s 2009 National Auto Insurance Study offers auto insurance provider ratings for a wide variety of insurers such as Encompass Car Insurance. Encompass rated average which is good considering it’s a smaller company.
In the category of overall satisfaction, Encompass ranked average. The category of contacting the insurer also ranked average. Policy offerings received two stars which is the second to worst rating to receive. Billing payment was considered average and pricing received two stars. Overall the company achieved an average ranking.
It’s convenient that JD Power is ranking smaller companies, but other smaller insurers such as Dairyland Insurance are not included in the ranking report. You can still receive reviews on these smaller companies through review websites or the Better Business Bureau. As you shop around for car insurance you want to consider how other people view their experience with the company. Price is obviously very important but you need to understand what you are getting for the price quoted.