Smart Auto Insurance Blog

Getting into an accident is a very stressful situation, whether it’s your fault or not.  It’s important to ensure that you know what to do in the case of an auto accident and even more important to remain calm.  The article “5 Steps to Filing Your Auto Insurance Claim” by Bobbie Sage on About.com discusses some key points to remember if you are in an auto accident.

First, evaluate if you actually need to file a claim.  If the damage is minor and you can pay for it out of pocket without any financial stress that may be the way to go to keep your driving record clean.  Second, document every detail of the accident to be sure you have the information to give your insurer if need be.  If deemed necessary, file your claim as soon as possible.  Most auto insurance companies, including Bristol West Insurance, are available 24 hours a day, every day to receive your claim information.

Be sure to prepare for a call from the insurance company of the other driver involved.  There may end up being a dispute in which case you will need to have all your information available.  Once your claim has been accepted you may get a visit from an insurance adjuster to access the damage and let you know where you can go to get your car fixed.  Getting in an accident is a complicated mess many times, but it doesn’t have to be.  Being prepared is the first step to a smooth resolution.

Allstate Auto Insurance recently gathered data that showed an increase in Texas auto insurance claims for hit pedestrians during the week of Halloween.  This is according to the article “Texas Pedestrian Accidents Jump 23% During Halloween” by Kristen Beaman for Allstate found on reuters.com. 

Allstate looked at claims in Texas over the last 5 years and found a large jump in accidents around trick or treating.  Last year, Allstate claims more than doubled over the Halloween week compared with the rest of 2008.  Their data matches up with a report from the Insurance Institute for Highway Safety which showed that October 31 is the 2nd highest day of the year for pedestrian deaths.  The first is Fourth of July.  With Halloween falling on a weekend this year, there may be more people out than normal so it’s crucial that drivers are extra careful. 

The article offers some important tips to follow while out on the road, especially at night when pedestrians are out.  Never drink and drive.  A designated driver should always be assigned before heading out for the evening.  Texting while driving can be very dangerous so keep your phone in your pocket until you can pull over to text or make a call.  As a pedestrian, it’s a good idea to avoid texting while walking.  Anything that takes your eyes off the road can be very dangerous.  Not only will following these steps make you a safer driver but it may eventually lower your car insurance quotes.

According to the article “NICB: Suspicious insurance claims up” by Susan R. Miller found on bizjournals.com, the number of questionable insurance claims increased to 41,619 in the first half of 2009, up from 36,743, in the first half of 2008. 

NICB member insurance companies refer these claims to the Des Plaines, IL based bureau for investigation based on certain indicators of fraudulent activity.  The report does not determine how many of these referrals end up being true fraud.  It also does not look at causal factors.  It’s only looking at raw data. 

Suspicious auto insurance claims increased by 21% in the first half of 2009.  Auto glass fraud is the number one type.  Suspicious car theft claims were 6,852, up 10% from 6,216 in the first half of 2008.

According to the article “Leading insurance grievance: delays in claims handling” by Becky Yerak on chicagotribune.com, Illinois consumers have been filing less complaints about their insurance companies. 

Illinois auto insurance complaints were down 10%, individual accident and health complaints were down 13%, and homeowners insurance was down 5%.  But complaint ratios, which compares the number of complaints with each $1 million in written policies, vary widely among insurers.

According to The National Association of Insurance Commissioners, the leading complaint was delays in the handling of claims at 18.7%.  The next most popular complaint was claims denials coming in around 18.2%. 

Policyholders complained most about accident and health coverage at 37.5% of complaints.  Auto insurance accounted for approximately 35% and homeowners insurance only accounted for 12.5% of complaints.

According to the Baltimore Sun’s Liz Kay, 67 Maryland auto insurance companies have been fined by the state’s Insurance Administration. The insurers were found to have under compensated drivers whose cars have been deemed a total loss, by failing to take into account increases in state sales tax and Motor Vehicle Administration fees when calculating a car’s value.

Liz reports that the over 4,000 drivers affected have already received refunds, averaging about $100 each (total restitution being $442,000). The companies (listed here) were also charged a $235,000 fine. Always make sure to make sure exactly what level of auto insurance claim your policy covers, so you aren’t greeted with an unpleasant surprise.

Scott Bauer from the Associated Press has reported on the impact Governor Jim Doyle’s new budget could have on Wisconsin auto insurance. The Wisconsin Insurance Alliance is against the provision that would require an increase in the lowest level of coverage available to buy:

• $300,000 in total coverage (formerly $50,000)
• $100,000 in coverage per person (formerly $25,000)
• $25,000 in property damage coverage (formerly $10,000)

The Insurance Journal recently published an article highlighting trouble in paradise: Hawaii auto insurance fraud is growing rapidly! According to the Department of Commerce and Consumer Affairs (DCCA), convictions by its Insurance Fraud Investigation Unit increased by a whopping 61% in 2008, following a similar increase in 2007.

Fraud results in higher auto insurance rates for all. Estimates from the DCCA claim that motor vehicle insurance fraud results in up to $300 worth of increased premiums per person per year.

(Photo credit: Scott Hudson under CC 2.0)

Eyewitness 4 News in New Mexico recently highlighted a new trend in auto insurance claims: after an accident, more people are choosing to keep the money from their claim as opposed to using it for repairs. I can see their point; in this struggling economy, it may seem like a better idea to pocket that insurance payout and use it for family needs (like food), instead of non-essential car repairs. As a result, body shops are reporting a 25% drop in repairs across the United States.

However, body shop employee Tommy Hufnagel claims that insurance companies will often underpay consumers when sending them a direct check. If you think you’ll need any repairs at some point (even if your automobile still works right now), it might be a better idea to get a body shop estimate first.