Smart Auto Insurance Blog

Illinois State Insurance Agency has announced the opening of their new location to serve customers in Waukegan Illinois and Lake County according to the article found on onlineprnews.com.  The office has opened in Waukegan Illinois.  This is very good news for those in need of SR22 insurance since Illinois State Insurance Agency (ISIA) specializes in high-risk auto insurance.  Those in the area can get access to an agent much quicker to receive proof of insurance quickly.

ISIA is one of the most reputable Illinois auto insurance companies.  They offer many discounts including discounts for proof of prior insurance, multiple cars, perfect driving records, and discounts for renewing.  They have also implemented a tool which allows policy holders to instantly download ID cards which is a huge benefit for high-risk drivers who often need to show proof of insurance quickly.

ISIA has been in business since 1997 and is growing consistently.  They have 4 locations in in the greater Chicago area and they are looking to open up in other states as well, including Indiana and Wisconsin.

According to the article “Leading insurance grievance: delays in claims handling” by Becky Yerak on chicagotribune.com, Illinois consumers have been filing less complaints about their insurance companies. 

Illinois auto insurance complaints were down 10%, individual accident and health complaints were down 13%, and homeowners insurance was down 5%.  But complaint ratios, which compares the number of complaints with each $1 million in written policies, vary widely among insurers.

According to The National Association of Insurance Commissioners, the leading complaint was delays in the handling of claims at 18.7%.  The next most popular complaint was claims denials coming in around 18.2%. 

Policyholders complained most about accident and health coverage at 37.5% of complaints.  Auto insurance accounted for approximately 35% and homeowners insurance only accounted for 12.5% of complaints.